After the effort and hard work that our team put in, appreciations like these push us to work harder.
The support and service of the Dazeworks team have been great throughout the journey. They helped us in creating a reporting system that made tracking tickets an easy task for us. Their round-the-clock support means they are literally one call away.
The Dazeworks team has done a great job implementing and deploying Zendesk as our CRM. Their quick response and consistent work have allowed us to make the most of the system.
A big thank you to the Dazeworks team, especially Natesh, Harichandana, and Teja. From the first call, collecting information to suggesting the right solution and implementing them, their professionalism and support has been commendable. They took the time to thoroughly understand the challenges our agents faced and dealt with every pain point to streamline the process for our agents. If you are looking to revamp your Zendesk platform, look no further because Dazeworks is the right team for you.
It was great working with Dazework team, especially with Hari, Teja, Reshma, Mahi and Natesh. Team went a mile ahead to support us and do the needful as per the business requirement. Though we understand that there were Tool limitation that was a roadblock for us w.r.t. few requests that we had. But team was able to fulfill all requirements. Deliverables were met within the time slot as required. Even team came up with proactive strategies that helped our business better. Thanks a lot team for that extra effort.